Hotel O The Bentree

Poor Service, Pathetic Room and Fraud way of billing and intentionally giving wrong information. Please check photos added with this reviw When I called them to know about room, tarrif, checkin and checkout timing they told me 24 hrs. But all the information given by them was wrong. During telephonic converstion they told me anytime you can check in and your checkout time will be 24hrs from your checkin time. They shared with me picks of luxury room with all amenities but room conditions were also worst. At the time of checkout the scenario was completely different at that point of time they started saying that Checkin Checkout time is from 11.00 am to 11.00 am. They charged me just double. Rooms was also bad smelly old dumped bed, Unfinished furniture in room was old scrap, no exhaust fan and geaser in Bathroom. The Bathroom also doesn’t had any mirror. The mirror in the room was broken, electricity plug panel was not properly fixed to wall. There were spot on the wall of room. From roof interior was also very bad. Somewhere it was looking like lace(tape) was hanging on the roof and many more. I am also sharing video of room where I stayed. Please note the owner will also not listen to you

a month ago

Pathetic hotel, specially the front desk staff, I never had faced this kind of staff , who only want your money , they dnt have manner to talk . They dnt know world wide checkout timing from a hotel... highly recommend dnt book this hotel and dnt come in here. From last 2 days tv not working, Shubham pandey ji u should look into these complaints and hire a new staff, beacuse with this kind of staff u r losing your customers..

a month ago

It's mp nager zone 2 Near the pragati petrol pump Good hotel for stay

3 weeks ago

Hotel best location and best esttaf Good hospitality all 👌

2 weeks ago

Horrible experience, worst staff. Lady in reception is totally unprofessional. Lady asked to pay whole amount upfront without even handing over the room key. I mean on what logic you ask for full payment without providing any service. Room was booked with breakfast from Fabhotel app, upon reaching at hotel they deny providing breakfast. I mean what the heck is this. I don’t know how they are present in hospitality business with zero knowledge of industry basics. Totally horrible and unprofessional. Negative vibes from all over the place. Had to cancel the booking without check-in and had to hassle to find another hotel in middle of the night. Never recommend anyone to stay in this hotel.

a year ago

The worst service ever. Unprofessional staff, neglecting behaviour. Unnecessarily expensive rooms with unhygienic conditions. Kindly avoid unless you don't have a choice

a year ago

Very bed room service not provide water

3 months ago

The overall experience is very bad. Feel more like a roadside motel… I linens, over sheets and even the towels were very dirty like it’s never been washed and had stains all over it!! The basic cleaning was also not done… The food is really overpriced and not even good 🤮. Even the staff is not so friendly as well!! Won’t recommend

a year ago