Hotel Persona International

Good hotel, I stayed for 1 night. Staff is very good. Hotel is very very clean. Food is good. In a budget best hotel I could find. I booked by personally visiting the property and bargaining the prices. I would recommend.

2 weeks ago

Terrible Experience – Not a Safe or Professional Hotel I had an extremely bad experience at Persona Hotel, Delhi, and I strongly advise against booking this hotel—especially for solo travelers or women. I made a 3-night booking through Agada and paid the full amount in advance. On the morning of my travel (March 8th), I called the hotel to confirm my reservation, and they confirmed that my room was booked under my name (Chetna). I also informed them that I would be arriving late at night, and they assured me there was no issue. However, when I landed in Delhi around 11:30 PM and was heading to the hotel at 1 AM, I had trouble locating it. I called the hotel for guidance, but to my shock, they suddenly claimed there was no booking under my name! I told them I had called earlier, and they had confirmed my booking, but they rudely said there were no rooms available and told me not to come. Stranded in Delhi at 1 AM with nowhere to go, I had no choice but to reach the hotel anyway. When I arrived, they again refused my booking and told me they don’t accept Agada bookings anymore. If that was the case, then why was the hotel still listed on Agoda? The worst part? They demanded extra money for a room despite my full payment already being made. With no other options at that hour, I had to pay them extra just to get a room. Once I reached my room, they pressured me to lie to Agoda, saying I stayed somewhere else so I could get a refund. This shows how dishonest and unprofessional they are. The next morning, they even denied my complimentary breakfast and said I needed to pay extra. When I told them I would vacate the hotel immediately, they suddenly changed their stance and offered me the breakfast. This hotel is not safe for women, highly unprofessional, and a scam. They take bookings, deny them at check-in, and then force guests to pay extra at odd hours when they have no other options. I do NOT recommend this hotel to anyone. If you’re thinking of booking here, avoid it at all costs!

4 months ago

Feels comfortable to stay hotel persona The staff was so good And the management is good experienced Great management I would recommend to all people to stay hotel persona at Karol bagh new delhi

2 weeks ago

Great Hotel very lively and very Clean Rooms The Best place to be Great Location Great food and Service my Stay was very comfortable at Persona Hotel will Visit definitely again Staff and Management are very friendly and helpful London Kavita

5 months ago

NICE HOTEL IN CENTERAL DELHI NICE STAY AND TESTY FOOD NEAR KAROL BAGH METRO STATION AND MAIN MARKET KAROL BAGH STAFF VERY NICE PERSON

2 weeks ago

Good Rooms. Budget Friendely Rooms. Staff good. Food Best 👌

3 weeks ago

The service at this hotel is perfect, and the food was delicious. I would love to stay at this place again.

5 months ago

Centrally located with proximity to areas like Rajpath and Connaught Place, this hotel in Karol Bagh is one of the decent stays you can live in for your Delhi trip. The hospitality of the staff is excellent and they treated us in a very decent manner. The rooms are clean and the food is decent, though it can be bit improved. The service provided is good and is always punctual. I recommend this hotel to people who prefer a decent stay near to the center of Delhi.

a year ago