Diamond Hotel

I was given the Peggy Pig Suite. So big with two rooms and 3 beds just for me and my husband. Bed and pillow is comfortable. However there is no coffee at breakfast. The sooner called coffee is pre brewed in a glass jar and tasted like 3 in 1 instant coffee which is not real coffee.

我得到了佩吉猪套房。非常大，有两个房间和 3 张床，只适合我和我的丈夫。床和枕头很舒服。不过早餐没有咖啡。早期称为咖啡的咖啡是在玻璃罐中预先冲泡的，尝起来像三合一速溶咖啡，但不是真正的咖啡。

3 个月前

This is not a bad hotel at all, but certainly I wouldn't say the best.I think the location is one of the strongest points as it's near plenty of restaurants and small grocery stores. The prices around the area for dining out are quite cheap and easy to spot.The facilities look well kept, both room and public areas. They also did a good job at maintaining the hygiene and cleanliness to a good standard. One aspect to definitely improve is the staff attitude towards the guest. Upon checking in, I was not given the breakfast coupons even if it was part of my reservation. When I show up to have breakfast, the waitress asked for the coupon. I don't speak Chinese so I used a translation app to say "They didn't give me coupons". Then I give her my phone so she can type up in Chinese to tell me what to do but gave up after 5 seconds of trying to type anything. She just gives me back my phone and hastily walks away, which I found very rude and inconsiderate. Regarding room service, I prefer the cleaning to be done when I'm not in the room. Therefore, I pressed the "Do Not Disturb" button. To my surprise, the cleaning ladies would still come in and without any prior warning; they would just walk in without really announcing themselves. I found this quite disrupting and totally unacceptable.

这根本不是一家糟糕的酒店，但我当然不会说是最好的。我认为该酒店的位置是最强的点之一，因为它靠近很多餐馆和小杂货店。该地区周围外出就餐的价格相当便宜，而且很容易找到。房间和公共区域的设施看起来维护得很好。他们在保持卫生和清洁方面也做得很好，达到了良好的标准。绝对需要改进的一方面是工作人员对客人的态度。办理入住手续时，我没有收到早餐券，即使它是我预订的一部分。当我去吃早餐时，女服务员要了优惠券。我不会说中文，所以我用翻译应用程序说“他们没有给我优惠券”。然后我把手机给了她，这样她就可以用中文输入来告诉我该怎么做，但在尝试输入任何内容 5 秒钟后就放弃了。她只是把手机还给我，然后就匆匆走开，我觉得这非常粗鲁和不体贴。关于客房服务，我更喜欢在我不在房间时进行清洁工作。因此，我按下了“请勿打扰”按钮。令我惊讶的是，清洁女工仍然会在没有任何事先警告的情况下进来。他们只是走进去而没有真正宣布自己。我发现这非常扰乱并且完全不可接受。

3 年前

有專業的管理團隊，專業的裝修設計，因爲提前訂房的關係，房价非常實惠，就是早餐雖然OK,但是跟不上整体酒店檔次

1 年前

服務親切 速度快 效率高 離開的時侯還送上了 小禮包 下次一定要再去住房間乾淨整潔 還幫我升級了

1 年前

Because of too less customers, first day no hot water and no breakfast buffet. As compensation for that first day, we got an upgrade. The receptionist cannot speak English. A translator app would already help a lot.Also, when we had to jump start our rental car, the hotel personnel was very helpful

由于客人太少，第一天没有热水，也没有自助早餐。作为第一天的补偿，我们得到了升级。接待员不会说英语。一个翻译应用程序已经很有帮助了。此外，当我们不得不启动租来的汽车时，酒店工作人员也非常乐于助人

3 年前

房間乾淨。住起來舒適。適合家庭出遊

1 年前

It's a comfortable bed, best breakfast and best services provided

这是一张舒适的床，最好的早餐和提供的最好的服务

5 年前

Henhao

1 年前