Hill View Beach Resort

This hotel is on perfect location. Rooms are spacious and clean. It's right on the cliff and most known cafes are just few steps around. I would definitely go back in same property for my second visit

4 days ago

The rooms are overpriced and should be in the 3,000 rupees or less range. Cleaning staff are nice but the office manager is a little rude and patrols the grounds like a guard telling tourists to switch off the AC to save money - very uncomfortable with their attitude. Not suitable for single female travellers

2 weeks ago

Wonderful stay in hillview. Rooms are spacious, courteous staff, and a beautiful garden. Next time I will definitely come to this place.

2 weeks ago

One of the best Resort in varkala. Rooms are big, 50 meters from beach. Staff are polite.

2 weeks ago

Excellent location, room is very clean and value for money. Few cons are, no room service, parking not nearby, which is acceptable and have to be compromised for the location.

a month ago

Fantastic place, right on cliff. Amazing rooms and best cafe del mar just steps away.

2 months ago

Amazing property.Beautiful sea view. Very good room facilities and services.

a month ago

Staying at this “resort” was one of the most horrific and harrowing experiences of my life. So much so that Booking.com have launched an investigation into the safety and legitimacy of this hotel/business and the people that run it. I have traveled all over the world, staying in hostels as cheap as $1 a night, and this was worse than all of them put together.||Our horrific stay culminated in us being trapped in our “cottage” while, 15ft from our door, 20ft flames were roaring through an area of approx. 400sq ft. Our door would not unlock and all the windows were barred. There was no escape. We were trapped, watching the fire in terror, with no way of escaping. It was beyond traumatizing. No staff came to help us. We eventually managed to break the lock open and ran through smoke and falling ash. No staff asked if we were okay later, even when they saw me sobbing (even though we’d had numerous interactions with them previously). We were then asked if we wanted to stay in that room as it was “still standing,” despite there being no power or water (it was like this constantly before though), but we declined and were put in a basic room at the front of the hotel, which was actually much nicer/cleaner and less than half the price, however they still tried to charge us the “luxury cottage” rate for this room.||The Manager, Ranjev (?sp) was as sweet as he was able to be given the circumstances of his employment/bosses, but the owners are unpleasant liars who harassed us, lied to us (and Booking.com) and tried to take money from us that was not owed. Furthermore, they promised Booking.com they would give us a large discount on the principal sum, which they did not do. One owner, Javeed, admitted that they have not changed any of the information anywhere online since they took the property over, 8 months ago, thus admitting to false advertising.||The short review is that the “luxury” cottage we book for 7000INR a night was far from luxury (see the few photos Google allowed me to upload – I have dozens more). A handful of issues are listed below. There were a lot more:|-Air conditioning does not work|-Bath is filthy and broken |-Sink is broken |-Shower/bath tap won’t turn off |-No toilet paper |-No hangers |-No kettle / cups (advertised with this, told none available)|-No hair dryer (advertised with this, told none available)|-Dirty bathroom |-Food and dirt on the surfaces of the bedroom|-Broken and dirty tiles in bathroom |-Mould in bathroom |-Ants all over the bathroom and bedroom. Crawling on us in bed.|-There is no King or Queen bed - only two singles pushed together in all the 3 rooms we were in.|-Multiple stains on the sheets |-Cigarette burns in the blankets and sheets|-Holes and stains in/on the towels |-Daily morning bonfires, built and “tended” to by 2 playing teenage boys, 20ft from our cottage and 5ft from the neighboring cottage.||Manager and owner refused to help us with any of the above, though we eventually got toilet paper and hangers. No items in our room had been fixed. We ask again, and again and even emailed, but got no response or resolution.||Repeatedly harassed by staff for payment, even though our room still had no A/C and only occasionally had water, and was not remotely as described. We were told by Javeed that only if we pay will he change our room. Not once was an apology offered. We gave up and paid some money, too exhausted by this point, and advised to do so by Booking.com.||We were moved to a new room and all of the above applied, as well as:|-There is now no water |-The bath is broken, scratched and dirty, sinking when you stand in it|-The tiles are dirty and broken |-The cupboard is broken |-There are holes in the wall, looking to the outside, with cobwebs in |-Filthy, rusted fridge|-Hole through bathroom door||The next morning we are awoken by a man banging on our door screaming. He then runs away and we see the fire. The rest you know.||Please do yourself a favour and do not go near this property or these people. |

a year ago