OYO 45119 Hotel New Heritage

Very bad experience and treat guest very badly They don't have manners and don't know how to run a hotel 🤬

a month ago

Very bad experience at this hotel verybad staff 🤬 don't know how to run hotel

a month ago

Worst experience in this ..... Even if there is no cleaning in the room , no clean bed sheet. If we ask for them to change they are denied. If there is an option for zero rating there is less for this hotel.

5 months ago

Nice hotel rooms also very good but not cleaned and spider net everywhere and dusty , bathroom, wash basin and toilet are combined but not properly placed wash basin , toilet and then shower not properly placed, Television also blur rooms are cool and with fast cooling. Little upset with cleanliness and bathroom set up otherwise all cool. Rates are reasonable and good staff. Dwarkadhish Temple is just 10 minutes walking distance.

a year ago

Pros:- Owner attitude Cons:- Room service, not enough lighting in the bathroom, Mosquitoes problem and zero solution, denied to change bed sheet and arguing while requesting, no parking🅿 facility. High rate.

8 months ago

I recently stayed at this hotel and had a horrible experience. The hotel was fully booked, and the staff took advantage of our situation by offering us a hall as a dormitory for an exorbitant price. Mr. Bhavesh, who seemed to be in charge, initially quoted a nominal amount, but later demanded Rs. 1500 for four people to sleep on a mattress without a bed, using used pillows and blankets. When Mr. Bhavesh left, his staff increased the price to Rs. 2500! We were shocked and appalled by their unethical practices. Despite our reluctance, we had no choice but to agree to the original price since we were tired and needed a place to rest.

a year ago

We stayed for one night but rooms was very nice and clean..we had hot water problem but the owner responded very quickly and solved our problem..they also served tea in the morning..location is good as its very close to Dwarkadhish temple..walking distance...Overall nice place to stay for family and with Friend's also.

11 months ago

The place is not at all good. The bathroom ceiling is torn off in room 202 and the plumbing was completely off. Unless compulsorily required we did not use the bathroom in the room we paid heavily for as it was season time!! The location is good as it is quite close to the temple but avoid this place as there are other better options.

2 years ago