StayVista at La Nirvana in Lonavala | 6 BHK Luxury Holiday Home

We stayed at this villa for one night and were thoroughly disappointed with the overall experience. Several basic amenities were not functioning – the geysers were not working in most of the rooms and there was AC leakage in one of them. The swimming pool had broken tiles and, shockingly, a large elevated marble slab was placed in the center, which led to a serious injury for one of our friends, resulting in a deep leg cut. To make matters worse, there was no first aid or medical kit available on the property. The quality of the food was far below expectations, especially given the premium pricing. Despite raising multiple complaints with both the caretaker and StayVista, no action or resolution was provided during our stay. We fail to understand how StayVista could associate with a property that offers such poor hospitality, safety standards, and service. This was certainly not the experience we were promised, and we strongly advise others to be cautious before booking this villa.

4 months ago

We had booked the entire villa for 2nights .. Strict instructions were given for jain food which were not followed..highly mismanaged when it comes to the kitchen staff .. coacokroaches and hygene in the utility area was very bad

3 weeks ago

5 star bungalows...eye catching scenery... Delicious foods and well behaved staff...amazing experience

3 months ago

Very unprofessional.. Cancelled our corporate booking at 2:00 am . Dint receive our calls. This is not how you do business

a month ago

Housekeeping was very poor.

3 months ago

Good

2 months ago