StayVista at La Sierra in Lonavala | 5 BHK Luxury Villa

We stayed at the La Sierra Pavana bungalow and had a very disappointing experience. The property was in extremely poor condition: • The bedroom and kitchen ceilings were leaking continuously. • The entire bungalow was damp and full of moisture. • Plates provided were dirty and unhygienic. • Bed linens and towels were unclean, smelly, and in unacceptable condition. • Bathrooms were dirty, smelly, and did not have hot water. Despite knowing these issues, Mr. Lucky, the manager, did not inform us before taking an advance payment of ₹25,000. This lack of honesty and transparency was very disappointing. I strongly advise against booking this bungalow. It is not well-maintained, not hygienic, and not worth the price charged.

2 weeks ago

The over all bungalow setting is good. Also service from the staff is reasonable. However the bungalow has the following issues: 1) the bungalow rooms and bathrooms damp and smelly with moisture 2) Towels not clean and hygienic 3) Plates stored in open area on the ground in kitchen especially with ceiling leaking becomes even more dangerous. 4) Constant water dropping from roof which initially gave a waterfall feel but got irritating because of continous flow and noise 5) Jacuzzi not heating and upon asking to switch on was told to pay extra which was not informed earlier. If it was part of the property, it shud be usable at no extra cost 6) Bed sheets unclean and leakage in one of the room 7) No hot water in any of the rooms. Overall not recommendable for stay either for family or group

2 weeks ago

2 out of 5 bedrooms have huge leakage issue. All ceilings in the bedroom mentioned are full of seapage and leakage. Both bedroom stink of stale water. Towels provided were smelling rot Kitchen has more leakage dangerous as water may enter your food Cockroches seen at 2 /3 places There is no hot water in any bathrooms Water is of borewell. Booking agent is rude to the core He would not inform you any thing. Just money is what they want Fresh plates were served soiled and no hygene and cleanliness system followed Be cautious before finallising this property.

2 weeks ago

Unfortunately a good vacation spent arguing with manager Lucky due to leaky rooms and poor sanitation. Location is quite inside will need 30 mins from highway. False information and wrong commitments by stay vista. Will avoid such leaky rooms in future. Unexpected from a brand like stayvista.

a week ago

Visited with My friends for 2 nights but was not overall happy with the property Leakage in bedroom and kitchen and the most pathetic was they have kept all utensils and plate open in kitchen on floor though there was leakage and plates not properly cleaned Towels were not properly cleaned and unhygienic Bed sheet unhygienic NO HOT WATER IN ANY BATHROOM .the most worst thing of property The property owner and the irresponsible manager made say bad Would never ever recommend any one and would also request those who read this not to stay here and waste your money and time

a week ago

Amazing view but service was okay

2 weeks ago