Paid Wi-Fi,Paid parking,Accessible,Air-conditioned,Laundry service,Room service,Kitchens in some rooms,Airport shuttle
Official website hotelsgokulpalace.com
Telephone +91 74392 26614
Address Bus Stand, 43, Santragachi Station Rd, near Santragachi, Santragachi, Howrah, West Bengal 711112, India
Nation IN
Province West Bengal
City Howrah
County Santragachi
Street Bus Stand, 43, Santragachi Station Rd, near Santragachi
Zip code 711112
Plus H7PP+72 Howrah, West Bengal, India
Longitude 88.2851012 Latitude 22.5856718
Soma Roy
NillRooms are standard rooms, upholstery stained here and there. The location was convenient, near Santragachi bus stand and Railway station. The ambience was awful. It stinks of sewage at the tiny lobby and hotel gate. The hotel owner is very loud and apparently lives there. Roams around in his vest and brief. Shouts at his staff so loudly that we could hear him from inside our room and made us wake up mid nap. Kept shouting and we couldn't sleep anymore. Gave us a thumsup bottle as gift, which was already seal broken was drunk from. There is no restuarant or food service. There are no food stalls or eating places around. Thank God we were carrying food with us. Next time I would look for other peaceful options.
a week ago
Soumyadip Barman
NillI booked for an event. After being told repeatedly they not turned on AC after that Ac not working properly.Owner always interrupt during programme. After event completed they demand 1000 for cleaning. Totally bad experience.
4 months ago
SHILA MALO
NillTotally waste of money. Not cooperative. Behaviour of owner is very bad. In this price customer can get much better than this. Totally worst.
3 months ago
Dipanjan Das
NillRooms may seem clean in the first place but in detail you spend 5 Minutes you can see mice and cockroaches everywhere. Staff are rude especially who does the day shift. Arrogant behavior with zero service nature. My booking was for 8days with 4days advanced payment booking and the hotel staff kept asking for a ₹20 water bottle payment just the day after I checked in. They don't even give complementary water for daily use. My company booked the hotel for me but upon complaining and further by my company they broke into my privacy and framed my room with spoiled garbage even an empty whisky bottle in my dustbin. During my complete visit I often give them the key to clean the room while I was in work but they just sweep the floor and do the bed nothing else leaving the room and bathroom dirty. The staff especially the day service person and even receptionist are completely unprofessional. I have stayed in many deluxe to super premium hotels but never felt so embarrassed, unsafe, violated and unhygienic. I am also adding photos and videos so that they cannot deny my claims.
11 months ago
Nazma Sultana
NillI stayed for 8 nights in this hotel . It was a great experience , staffs were tooo good and very helpful. Location is perfect , infront of this hotel bus stand + taxi stand is there . After crossing the road you will get subway to railway station.
a year ago
Rajesh Kaul
NillI stayed for 3 days,very new hotel opp to station.They should start room service basic tea coffee etc.Front desk ladies were warm and helpful to outsiders.Clean rooms, android tv ,wi fi is excellent.I highly recommend if late night arrival of train it's better to walk down to this hotel rather than spending hefty amount on ola,uber,prepaid taxi. Wish all the staff and owner of Gokul palace all the very best.rgds Rajesh kaul
a year ago
Dr. Sreetama Taraphdar
NillIt's good recommended for party and events holding
4 months ago
ANANYA JHA
NillOne of the best hotel to stay in Santragachi.Their rooms are spacious,elegantly furnished , beautifully decorated luxurious and well maintained..The staff is very attentive and friendly ensuring a pleasant experience.. Totally recommended..
a year ago
Check-in time: 12:00
Check-out time: 11:00
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