哈尔滨万达索菲特大酒店

Being in a foreign country can be stressful, but the staff of the Sofitel was absolutely amazing. From the moment I arrived to the day I left, the staff was very helpful, understanding, and warm. Each day, the breakfast buffet was a very high-end buffet with so many choices, both Western and Asian selections. In the evening, there was a happy hour that provided a very nice selection of foods and alcoholic selections that were included. The hotel amenities (pool, spa, workout facility where state of the art. And the rooms were absolutely amazing. Our room was a club suite room which had over 900 sq.ft. there were 1.5 bathrooms, living room, and separate bedroom. The hotel was absolutely beautiful, with many attractions and foid choices with immediate walking distances. Overall... it was an amazing experience. If ever in Harbin I highly recommend this hotel.

在国外可能会有压力，但索菲特酒店的员工绝对棒极了。 从我到达的那一刻到离开的那一天，工作人员都非常乐于助人、善解人意、热情。 每天的自助早餐都是非常高端的自助餐，有很多选择，既有西式的，也有亚洲式的。 晚上，有一个欢乐时光，提供了非常好的食物选择和酒类选择。 酒店设施（游泳池、水疗中心、健身设施都是最先进的。房间绝对令人惊叹。我们的房间是一间俱乐部套房，面积超过 900 平方英尺。有 1.5 间浴室、客厅和独立卧室。这家酒店非常漂亮，步行即可到达许多景点和美食选择。总的来说，如果来哈尔滨的话，我强烈推荐这家酒店。

4 个月前

The hotel is near shopping mall, just walk 2 minutes arrive , you can eat and drink in shopping mall, hotel room is bigger, bed is comfortable, and the staff of hotel work professional. swimming pool is good, the breakfast is not too many choice,

酒店靠近购物中心，步行2分钟即可到达，可以在购物中心吃喝，酒店房间较大，床很舒服，酒店工作人员工作专业。泳池不错，早餐选择不是太多，

1 个月前

Receptions are very kind, and help me as much as her can. Location is a little bit dumb, you have to walk a whole circle around Wanda Plaza from metro station and then reach to the lobby. If there is a short cut just cross Wanda Plaza, that's would be perfect, only 5min from metro station.

接待人员非常友善，并尽其所能地帮助我。位置有点偏，从地铁站出来要绕万达广场走一圈才能到大堂。如果有一条捷径穿过万达广场就完美了，距离地铁站仅5分钟路程。

1 个月前

The hotel was clean and fine. Breakfast was good, but there were a few issues. WiFi was a pain to access on my laptop. I just gave up there. Major issue was the temperature in the rooms. So hot. We were told that thermostat control was fixed. Made sleeping uncomfortable.

酒店干净整洁。早餐很好，但有一些问题。在我的笔记本电脑上访问 WiFi 很痛苦。我只是放弃了那里。主要问题是房间的温度。太热了。我们被告知恒温器控制是固定的。导致睡觉不舒服。

8 个月前

Although the hotel is a few years old, the environment is very good! Especially the bed is very comfortable! Breakfast variety, full of Northeast flavor! The most satisfying thing about this time is that Alisa's service is very good! Sincerely recommend this hotel!

酒店虽然有些年头了，但是环境很好！尤其是床很舒服！早餐品种丰富，东北风味十足！这次最满意的是Alisa的服务非常好！真心推荐这家酒店！

8 个月前

overall happy with stays, and however some disappoints. 1) had room upgraded to a suite, but the room was dark with windows facing a high-rise building nearby. After talking to a hotel manager, he moved us to a suite facing a public park with better view; 2) on our last stay, found a looked-like man's underwear and a pair of socks left behind sofa (from previous guest?), disgusting to say the least; 3) upon check-in, hotel offered two drink vouchers. However, when we tried to redeem the vouchers for coffee in the lobby bar, we were told cannot, only can exchange them for some water or soft drinks because of some internal accounting issue.

总体来说对住宿感到满意，但也有些令人失望。 1）房间升级为套房，但房间光线较暗，窗户对着附近的高楼。 与酒店经理交谈后，他给我们换了一间面向公园的套房，视野更好； 2）在我们上次住宿时，在沙发上发现了一件看起来像男人的内衣和一双袜子（来自上一位客人？），至少可以说很恶心； 3）入住时酒店赠送两张饮品券。 然而，当我们试图在大堂酒吧兑换咖啡券时，我们被告知不能，因为一些内部会计问题只能兑换一些水或软饮料。

1 年前

周末带孩子来哈尔滨玩儿，入住了这个酒店，感觉各方面都非常棒，订房部kelly服务态度好很专业，酒店房间也特别的好，房间宽敞明亮很干净。酒店还有儿童乐园俱乐部，服务很人性化。餐厅菜品丰富，水果非常新鲜，特别不错的一家酒店，很满意，以后有机会还会再来

1 年前

宾客关系经理Alisa在還沒到時就已主動聯繫有什麼需求，房間也很乾淨很不錯，大堂的服務員也很主動幫忙拿行李。很好的體驗。

7 个月前