Trip.com Member
★★酒店的前台態度服務一般,有感到不耐煩,周邊沒有餐廳,有些查詢問前台也是膚𣶹回覆,沒有積極協助或解釋,附近是西湖公園,但酒店沒有很明確指示步行方向,發現要走很遠才可到公園入口。房間較大但設施老舊,環境算是寧靜,近高鐵站十多分鐘車程。
10 个月前
Trip.com Member
★★★★★床品一如既往的舒服,帶陽台的房間,視覺空間都很開闊,主要是離博物館超近。
6 个月前
Trip.com Member
★★★★★一切的設施與服務態度都很好,唯一美中不足的地方就是有二點:1. 白天電梯沒有冷氣空調 2. 早餐的咖啡是三合一咖啡,不是研磨式咖啡豆的咖啡機!
1 年前
Trip.com Member
★★★★★西湖旁邊,博物館就附近,房間很舒適,服務員很周到!
2 年前
Trip.com Member
★★★★★簡單的說挺不錯的😋
7 个月前
Trip.com Member
★★★★★前台服務很貼心。
2 年前
Trip.com Member
★★★Paid extra for a balcony room that was listed as having a view of the lake, but there was no lake view (see photo). Not a great location unless you want to be near two of the museums. Lobby is uninviting and breakfast is unremarkable. I would stay somewhere else next time.
我额外付费预订了一间阳台房,房源介绍上说可以欣赏湖景,但实际上并没有湖景(见照片)。除非你想住在两个博物馆附近,否则酒店位置并不理想。大堂乏味,早餐也平平无奇。下次我会选择其他酒店。
5 个月前
Trip.com Member
★★★★The best thing about this hotel is the staff .They are so warm and welcoming and very helpful. The head of housekeeping, a lovely woman, even brought me some of her own coffee and also brought me black tea for breakfast since I am a Laowei! 😉😇☘. The location is beautiful, by the lake, the hotel decor is exquisite, the hygiene standard is top class and inside and outside is splendidly maintained . Five stars for sure .Thank you to the kind staff once again. 🌺🙏🌺
这家酒店最棒的地方就是员工了。他们热情友好,乐于助人。客房部主管是一位可爱的女士,她甚至给我带了她自己的咖啡,还因为我是老外,特意给我准备了红茶当早餐!😉😇☘ 酒店位置优美,就在湖边,装潢精致,卫生标准一流,内外都维护得非常好。绝对五星好评!再次感谢友善的员工们!🌺🙏🌺
3 年前
入住时间:14:00
退房时间:14:00
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