桔子精选上海中山公园华师大酒店

I chose this hotel for two reasons. First: it’s located very close to East China University. Second: the good breakfasts. That was the case before, when I stayed here previously. Unfortunately, the good breakfasts are now gone. Absolutely! Due to hotel renovations, breakfast is now limited to three pre-selected options, which must be ordered the night before for a specific 30-minute time slot. This is terrible and highly inconvenient. It’s a shame that the Ctrip website does not warn guests about this in advance. As I mentioned, the hotel is currently under renovation. While this is noted on Ctrip, I didn’t expect the scale of the construction to be so massive. When you arrive, it feels like the hotel isn’t even operational: the first floor is a construction zone, covered in dirt and dust. Guests have to go up to the fourth floor. There are also issues with electricity and heating. I understand heating is a common problem in Shanghai, but when it’s +6°C outside, you’d expect to be able to use the air conditioning for warmth. Sadly, that’s not possible here. On a positive note: the hotel staff remains as friendly and helpful as ever. I realize renovations are meant to improve comfort for future guests, and temporary inconveniences are inevitable. But why isn’t the hotel management offering discounts during this period? That’s standard practice in such situations. Instead, room rates are the same as usual, even higher than before. In their response to this review, the management will likely write: *“Thank you for your feedback, we’re working hard for you, sorry for the inconvenience, maybe next time we’ll offer a discount.”* But this should be done immediately, not “later,” “next time,” “in a month,” or “in a year”! It feels like the hotel management is trying to maximize profits without considering their guests. Had I known about the discomfort in advance, I would’ve chosen another hotel for my stay this time.*****我选择这家酒店有两个原因。 第一：它离华东大学非常近。第二：早餐很棒。这是我之前住在这里时的体验。遗憾的是，如今丰盛的早餐已不复存在。绝对如此！由于酒店装修，早餐现在只提供三种固定套餐，必须提前一晚预订并选择30分钟的就餐时段。这非常糟糕且极其不便。携程网站竟未提前告知客人这些变化，实在令人失望。 如我所言，酒店目前正在装修。虽然携程标注了这一点，但我没想到施工规模如此之大。抵达时，酒店仿佛停业一般：一楼是施工区，满地泥灰，客人只能去四楼办理入住。电力和供暖也存在问题。我理解上海供暖普遍不足，但当室外温度只有6°C时，你总该能开空调取暖吧？可惜这里做不到。 值得肯定的是：酒店员工一如既往地友善且乐于助人。 我明白装修是为了未来客人的舒适，暂时的不便是难免的。但为何酒店管理层不在此期间提供折扣？这种情况下打折本是常规操作。然而房价不仅与平日持平，甚至比过去更贵。估计酒店回复这条评论时会说：“感谢您的反馈，我们正在努力改进，对不便深表歉意，下次或许会提供折扣。”但这种事本该立即行动，而不是“以后”“下次”“下个月”或“明年”才做！ 显然，酒店管理层只想最大化盈利，完全不顾住客感受。若我提前知晓这些不便，这次绝对会选择其他酒店入住。

7 个月前

房間空間挺大的，衛生也行，可是地理位置一般，距離金沙江地鐵站有點遠，大概8-10分鐘的路程，而且沿路有點髒，尤其是下雨的時候，酒店出來左拐有幾家吃燒烤的店，那條路比較不好走，有餐廳的垃圾桶放著，酒店門口前面也有幾個大垃圾桶，總的來的，酒店的衛生可以，但周邊環境衛生不太好

1 年前

一如繼往的桔子特色，大堂自助茶饮咖啡橘子招待,大堂新來的小伙人很好，還幫忙打車。需要改善有二點：1. 早餐說的是7點開始，但是人手不足，7點多了才陸續上主食，對與要趕車的客人是吃不上什麼的。2. 花灑壞了為什麼不主動更換，還要客人提出，個觀感不佳。

2 年前

酒店位置與地鐵站距離較遠，帶住行李有點不方便。酒店附近都有比較多店舖同飯店供選擇。酒店設施都比較殘舊。服務員有禮。

2 年前

住了7天感覺還是不錯的，服務人員也很周到

2 年前

住了7天房間很不錯，服務人員很有禮貌

2 年前

前台服務良好環境優美，衛生熱情，下次一定會再來！

1 年前

服務：態度良好有禮，有問題馬上幫忙解決

2 年前