Trip.com Member
★★★★★這次入住體驗非常滿意,飯店整體環境舒適整潔,服務人員親切專業,從入住到退房都讓人感受到賓至如歸的服務品質。飯店距離地鐵站非常近,交通便利,無論觀光或商務出行都十分方便。特別要稱讚24小時管家服務,不僅態度貼心友善,回覆訊息也非常迅速,有任何需求也能即時協助。整體住宿體驗超出預期,值得五星推薦!
3 个月前
Trip.com Member
★★★★★酒店地理方便也有迷人夜景可以望到嘉陵江認識不錯,房間也大服務員都很熱情招待有機會都可以再來一次 但重慶山多都是打車比較方便
3 个月前
Trip.com Member
★★★★★無可挑剔的地段與景觀,假日小憩超出預期。床品非常舒適,十分幸福的入住體驗。甚至下側門有崖壁步道通往中山四路,走起來很是愜意。
5 个月前
Trip.com Member
★★★★★這家酒店服務一流,環境優雅舒適,房間乾淨明亮,設施完善先進。員工親切專業,細心照顧每位客人需求,讓人倍感溫暖。餐飲美味多樣,景色宜人,入住體驗極致奢華,強烈推薦!!!
8 个月前
Trip.com Member
★★★快遞明明已送達酒店,員工卻因疏忽不知放哪,害我白花一整天跟快遞公司周旋確認。連續追問兩晚,晚班員工才勉強幫忙找,態度敷衍、極不負責任!員工培訓嚴重不足。衣櫃裡竟留著上任房客的牙膏沒清;被單洗破了還繼續給客人用。唯一優點是防空洞改建的設計,樓底高,露台江景開闊。My package was delivered, but the staff lost track of it due to pure negligence. I wasted an entire day arguing with the courier just to confirm it was at the hotel. I had to ask for two consecutive nights before a night-shift staff member finally "agreed" to look for it. Extremely perfunctory and irresponsible attitude!Staff training is severely lacking. There was leftover toothpaste from the previous guest in the wardrobe, and the bedsheets provided were torn.The only highlight is the hardware. It's renovated from an air-raid shelter with high ceilings and a great river view from the balcony.
5 个月前
入住时间:15:00
退房时间:12:00
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