Eko Stay Tropicana Villas

Our experience at Tropicana Villa was quite disappointing. The photos shared during booking were very misleading, and the actual condition of the villa did not match expectations. The pool is extremely small, barely enough for 3-4 people, which is unacceptable given the price. The ACs were another major issue — only one worked properly, while the rest were practically useless. There is no outdoor space, and the villa’s exterior is poorly maintained, which really takes away from the overall vibe. On a positive note, the indoor bedrooms were relatively better maintained, and caretaker Rajesh was very helpful and kind, which was the only saving grace of our stay. Overall, not worth the price, and would not recommend unless the property is renovated and better maintained.

a month ago

If google had a negative rating then i would have given it that. Save your money & go to any other place. This place is poorly maintained, unhygienic, and lacks even the most basic standards of hospitality. Definitely not suitable for families, friends or anyone looking for a peaceful & clean stay. Extremely Disappointing Experience Our 2 night stay at Ekostay Tropicana Villa was very dissatisfing & underwhelming. Don't go on the pics, pool is very small. The swimming pool was dirty when we arrived & they did not change the water or cleaned it properly. The bathrooms had a foul odor, flush weren't working. For the first time we got to know they have a rule that they can't go upstairs to clean so the upper rooms or the bathroom weren’t cleaned even once during our stay. The speaker or tv was not working. They did not have any game which they mentioned in the list except carrom available. The villa floors were mopped but not cleaned properly. Water stayed on the floor there for a super long time. Floor mops were also not cleaned. The staircase had a water leak problem & a large pool of water was formed near it. It was difficult to go up & down The kitchen was a different story all together. They had a very dirty sink & tiles in the kitchen had horrible dirt. The microwave was also very unhygienic & not cleaned properly. The fridge was not working properly & had water logged inside it. Headboards were dusty & had not been cleaned properly. So much dirt & waste was lying under the bed & other furniture. Cockroaches were found in several places inside the microwave, under furniture, and around the kitchen. We had to order paper plates & cutlery along with our food as we were terrified to use their utensils as the place was so unhygienic. Maindoor had a horrible lock & can't be safely locked from inside which was a major safety issue. Ongoing construction work nearby made it very noisy. Dustbins were never cleared. Poor Management and Accountability on the grounds of hygiene, safety & hospitality. They claimed the property is cleaned before every new guest, but our experience clearly said otherwise. Definitely not recommending it to anyone.

a month ago

Our stay at Ekostay Tropicana Shivaay, Lonavala was nothing short of a nightmare. Don’t be fooled by the photos as they are highly deceptive. The property is filthy and poorly maintained: the oven was unusable, the refrigerator leaked constantly, floors were wet due to a store room leak, and the gas stove barely worked. The pool was tiny and unclean, towels were visibly dirty, and the bedsheets reeked of a foul smell. Washrooms were disgusting, and we even saw cockroaches crawling in both the bathroom and the ground floor bedroom. A staff member did show up once asking if we had complaints - we shared everything, and he said someone would come clean. No one ever showed up. The caretaker was rude and arrogant, and they follow a military-style checkout policy with zero empathy even though we were traveling with a 6-month-old baby and clearly suffering due to the unhygienic and uncomfortable conditions. Avoid this place at all costs. It’s a scam in the name of a villa stay.

a month ago

Had a wonderful stay at the villa! The place was clean, spacious, and well-maintained. The private swimming pool was the highlight—perfect for relaxing and fun. Highly recommend for a peaceful getaway

3 months ago

Extremely Disappointing Experience – Would Not Recommend Our 4-night, 5-day stay at Ecostay Tropicana Villa Aum was extremely underwhelming and frustrating. Here’s a breakdown of what went wrong: Unhygienic Pool: The swimming pool was dirty from day one, and even after multiple follow-ups, the water was never cleaned or replaced. We were informed it’s only done once a week—unacceptable for longer stays. Lack of Cleanliness: The bathrooms had a persistent foul odor and weren’t cleaned even once during our stay. The sofas were in awful shape—torn fabric, dirty surfaces, and flattened cushions. The villa floors were never mopped. Cockroaches were found in several places—inside the microwave, under furniture, and around the kitchen. Fruit flies were everywhere. We ended up paying ₹2000 to a caretaker from a neighboring villa just to get the place cleaned. No On-Site Support: There was no caretaker available for three nights. We weren’t even provided with keys and had to climb in through the kitchen window. Repeated attempts to contact the caretaker, the owner, and the regional head were met with silence. Disturbing Night Experiences: We encountered eerie disturbances at night, including what felt like the sound or presence of a child moving around the villa—extremely unsettling and added to the discomfort. Unhygienic and Unsafe Conditions: Ongoing construction work nearby made it noisy and chaotic. The kitchen was crawling with cockroaches, and used toiletries were left behind. Dustbins were never cleared. Poor Management and Accountability: Despite having surveillance systems, the management was completely unresponsive. They claimed the property is cleaned before every new guest, but our experience clearly said otherwise. Final Verdict: This place is poorly maintained, unhygienic, and lacks even the most basic standards of hospitality. Definitely not suitable for families or anyone looking for a peaceful, clean stay. Save your money and avoid this property.

2 months ago

Our recent stay at Tropicana Villa was nothing short of a nightmare. What looked like a promising place for a relaxing staycation turned out to be a complete disaster from the moment we checked in. To start with, the air conditioner in our room wasn’t working, making it impossible to sleep comfortably. We were told a service person would come, but he showed up just once and vanished after the payment was made. After that, no one from the staff was available or responsive. The owner didn’t answer calls, and we were left to deal with everything on our own. There’s no proper housekeeping service either. The cleaning staff came once—only after we gave them money—and then disappeared. Clearly, service here depends on bribing, not on basic hospitality. Shockingly, we weren’t even given keys to lock the villa, forcing us to enter like intruders every time we returned from outside. This raised serious security concerns. The kitchen was disgustingly dirty, crawling with cockroaches, and clearly hadn’t been cleaned in ages. The whole area had a foul smell, and it felt extremely unhygienic to even walk into the space, let alone cook or eat there. On top of all this, the place gave off very creepy, haunted vibes, especially the kitchen. On Saturday evening, we had a spine-chilling experience where it felt like a baby was running behind us. Whether you’re a believer or not, this was deeply unsettling. Overall, Tropicana Villa completely failed to deliver on basic expectations like cleanliness, security, and comfort. The lack of service, poor maintenance, unprofessional management, and haunted atmosphere make it a place I would never recommend to anyone. What was supposed to be a peaceful getaway turned into a stressful and eerie experience. A hard NO for anyone considering this villa for a staycation. Please save your money and mental peace — choose a place that respects its guests and delivers what it promises.

3 months ago

Avoid this place at all costs. The AC was broken, staff vanished after being paid, and the owner ignored all calls. No housekeeping unless you bribe them, no keys for the villa (huge security risk), and the kitchen was filthy and crawling with cockroaches. To top it off, the villa had an unsettling, haunted vibe—we even experienced something that felt like a baby running behind us. Creepy, unhygienic, and completely unprofessional. This was not a staycation—it was a nightmare. Don’t waste your money or peace of mind here.

2 months ago

Review specially for Shivay Villa 1. Very Poor Service, 2. Swiming Pool never gets Cleaned, 3. No TV & Speakers available, 4. No karaoke or any mode of entertainment available (except 1 Carom Board) 5. Electricity absent most of the time because of which some rooms have Only AC working but no lights & fan, whereas some rooms had Light and fans but No AC working. 6. Net for playing Volleyball at Pool was also damaged. 7. No tubes for children or any ball available at the pool. 8. Soo many Cockroaches, specially in the kitchen. 9. Highly Over-priced food available at Villa. (Better to go for Zomato or Swiggy) 10. Reaching the area was also difficult.

5 months ago