Hotel Bhawna Palace

Location is good, food quality is also nice, but as per the rates the rooms are also nice. The bed and linens in the room are bit smelly. Room service is very slow by default, if you need quick service just follow up with reception and room service both in every 5 minutes else they will bring two cups of tea in almost one hour. Bathrooms are well but they put drain pipes of AC in bathroom openly and it continues to drop water in bathroom constantly, it never let your bathroom dry. And yes last but not the least always check your bills before you pay finally, i asked for two cups of tea and they have added four in my bill, this might be because of mistake also but i faced it, later that reception guy minus that amount when i told him about the fact.

7 years ago

Considering the stars of hotel it seems to be ok hotel. Being Situated on NH2 gives it an edge over on Location.|There is almost no parking space but some how the hotel guard will help in parking your car.|Room(executive) size is good but the lighting is very poor, the room and passage gives you a very gloomy feel.. they have used dark colored glasses to decorate the place and because of that it is dark inside.|There is no dress for servers or hotel staff. Food was good and as per our taste. In fact d best part of our stay was d food.The staff was cordial and wager to serve.|There is no ground or lawn as such for the guests who have come to stay but they have a banquet hall and if there is no function then you can use it to take a stroll. They dp not provide any toileteries except soap bars.so ppl travelling here need to bring their cosmetics along.|If you do not expect much then the hotel is good, it can be used for a stop over.|Overall Average hotel.|

8 years ago

Rooms look good, but many things were not working. We booked 3 rooms. One room's bathroom door was not closing. Other room's flush was broken. Light buttons were loose. Staff was ok ok. After checkout we got call from the staff that they forgot to add 2 mineral bottles in bill and were asking to come and pay that. We paid total 27K to them and they called for just 60 Rupees, do not expect such thing.

7 years ago

This one is a budget hotel. Situated right on the National Highway. For a night stay it's a decent option in Sikandara. The rooms are clean. Service is quick and the restaurant serves above average food. Basically this is the place for a night halt. Nothing luxurious about it but at the tarrif charged no one is complaining. The toilet is clean and fresh. The room comes with tv, fridge, tea coffee maker and wifi. Although it is advisable to choose rooms farther to the highway as it gets noisy in winters. Parking is opposite to the reception and the driver is provided bed for night. Overall an average experience.

9 years ago

Nice decent budget hotel, the room service is good, cleaniness is average. The food in the restaurant is delicious. They also give complementary breakfast. The best part is the location, easily accessible to major parts of Agra.

5 years ago

Decent rooms decent food, services are pathetic at night. They dont even get you a jug of water. Hot will be available after wastages of 1 bucket of water even that will feels like cold water. Room may have lizard, I found one in mine. Traffic sound will disturb you at night.

Edited 7 years ago

One of the worst staff i have ever seen in hospitality industry at Hotel Bhawna place agra .I have the regular customer of this hotel but In one of my visit at the hotel i had some complaint related with breakfast against the hotel, due to which Goibibo had refunded the amount to me.So i Forget the incident and due to warm gesture by Goibibo i booked the same hotel again with goibibo. But when i reached there the behavior of staff was absolutely different and they started saying openly that you have complaint against us and taken refund but what do you feel that you will always put feedback and get refund.And started humiliating and insulting me.||especially the behavior of staff Mr shammim mirza was shocking. It seems like that he is threatening me , If i will come here again he will take some action against me.||||When Shammim mirza was insulting me his colleague Mr Solanki also joined him and challenge me to complaint where ever YOU want.||||I don't know why these people are kept on job .Especially when they do not have respect for there customers and there profession .They are just spoiling the name of the hotel and goibibo. THIS FEEDBACK IS NOT RELATED TO ANY MONATERY BENEFIT OR REFUND .BUT PLEASE GET RID OF THESE KIND OF EMPLOYEES. I promise you that will never stay in this hotel in my life.Till the time this Shammim mirza like of of employees will be there.|||| Let me explain you the whole incident in brief:-||||In one of my visit, i booked hotel directly which was included breakfast .But no staff member has called me for the same in the morning. So i asked them for the reason which they replied that sorry on our part but you can avail the same next day. But due to my hectic schedule i forget to take the breakfast in my entire 4 days stay. so as a regular customer i booked the hotel today 16th - 17th .I requested them that if possible kindly include my breakfast now. Which they have denied rudely .WHICH IS OK ? BUT WHEN STARTED TALKING ABOUT MY PREVIOUS COMPLAINT AND STARTED THREATENING ME , AND INSULTING ME . I FELT REALLY BAD.||||Mr shammim mirza and his colleagues started behaving like goons and torturing me for my previous refund and compliant. Mr solanki starting insulting me for the loss they had in previous refund . ||||IT WAS MY FAMILY VISIT. AND DUE TO THIS HUMILIATION ME AND MY PREGNANT WIFE LEFT THE HOTEL WITHOUT HAVING FOOD.||||I WAS READY TO BUY THE BREAKFAST BECAUSE OF MY PREGNANT WIFE, WHICH WAS VERY MUCH REQUIRED BUT ULTIMATELY LEFT THE HOTEL DUE TO THIS LIFE TIME WORST EXPERIENCE.||||||AGAIN I AM SAYING I DONT NEED ANY REFUND BUT NEED PUNISHMENT FOR THESE EMPLOYEES.||||SHAMMIM MIRZA AND SOLANKI.

8 years ago

We tried to check and were prepaid 2 nights from Agoda, but the clerks and manager did not know what we were talking about. After 15-20 mins we were leaving and then they found out reservation. The hotel has potential but is worn. The walls of our room were white but were scuffed all over. A simple coat of paint would do wonders. It took 4 employees to check is in and make sure all of our dates and info were in the book correctly, even though they had photocopied our passports and not 1 other guest in the book has written down the information they required from us. The place is dreary. I would not stay again.

9 years ago