Hotel o Shivaay Phase 1 Mohali Bus Terminal

Such a bad service provided by hotel ,, no towel , no soap ,no any footwear provided ,food provided unhygienic and unhealthy. Very very bad service but they charge also so much

a week ago

It's one of most shady hotels you can imagine yourself to accommodate in. The staff is just not interested in anything like hospitality. The rooms don't event have proper door locks, the white bed sheets have more spots than that on a Dalmatian dog. It was a nightmare to in this place!!!

2 years ago

A horrible and a worst hotel . No value for money.False promises like room amenities . BASIC amenities like bed, pillow,bucket ,no toiletries are there and when questioned they argue which is futile.The evening we landed he handed over the rooms after 2 hours and the room was filled with mosquitos and food was spilled all over the room. Lifts don't work.The room cleaning takes them 3 hours after having informed. The manager Lucky is such a confused person that even after having booked 5 days ago still could not handover our rooms for 2 hours.The room rents are also raised depending on the customer . There is no value for money and worst manager .

3 years ago

First of all the overall experience about the room is not satisfactory 1. No hygiene 2. Service is very pathetic. 3. No any basic amenities provided us like soap, bodywash 4. Even they have not provided the sufficient towel. 5. Staff is not professional. 6. Room is not clean 7. Bedsheet is not clean 8. Even they have not provided the enough blanket 9. Blanket was too dirty with stinky 10. They also charged for water bottle which is supposed to be complimentary. 11. We have asked for kettle but they denied also there is no glass in the room. 12. Last but not least just go through the latest review before booking this property.

2 years ago

Honest Review. Never ever go near this hotel. I had a booking in this hotel, on reaching there they demanded extra money. I was so exhausted after travelling that i decided to pay extra. The room conditions is so bad, there are yellow, red stains all over the bedsheets and pillows. Mosquitoes flying around all over the room, feels like a nest. Horrible experience, I just gathered my stuff and left this place. Not recommended at all.

3 years ago

Hotel located behind the sohana gurudwara. Infrastructure is good and rooms also spacious. But there are many problem with the hotel as they do not clean the room during your stay. I stayed there fore 2 days but no cleaning during whole stay, no bedding change. You will not find toiletries in washroom, No towels, No drinking water, you have to purchase water, no power backup. Ants all over the bed. Lobby never get cleaned, it was too filthy. Staff are not trained how to deal with the guest. Make your choice wisely before booking.

3 years ago

Rooms are not clean even the beds and pillows, cupboard are also full of dust and bathroom doesn't have any daily amenities like soap,shower gel, hand-wash even towel too. And food available are not good, service are poor. Food delivery took almost 2 and half hour. Not recommended for family stay.

3 years ago

Advice For Good Sleep, Use AC on Lowest Temperature So Ants and Mosquito Will Not Bite You 🤣 Worst Experience ever No wifi Tap Water is dirty Location is crowdy Matress is damaged Room very small and smelly Bed sheet and pillow cover is dirty Don't Book This hotel Before you check it personally. Otherwise They will not refund your amount.

2 years ago