FabHotel The Horizon I

My recent experience at Horizon was extremely disappointing and frustrating. From the moment I checked in, it was clear that the hotel lacks of service and do not give proper maintenance .. There were serious issues with the high lighting — some lights were flickering, while others didn’t work at all, making the room feel dark and uncomfortable. The washroom was in terrible condition: water leakage, broken fittings, and an overall lack of cleanliness. It was unacceptable. Nothing in the room functioned properly. Whether it was basic utilities or overall comfort, everything felt neglected. I raised these concerns with the staff, but they showed no urgency or willingness to resolve the problems. This is one of the worst hotel experiences I’ve had. I strongly advise others to avoid horizon until they take serious steps to improve their facilities and customer service.

2 months ago

Supportive staff

a month ago