Breakfast,Air-conditioned,Child friendly
Official website oyorooms.com
Telephone +91 124 433 0578
Address Plot No. 5, Mumbai - Pune Expy, opposite Lagoona Resort, Gold Valley Sector D, Tungarli, Lonavala, Maharashtra 410403, India
Nation IN
Province Maharashtra
City Lonavala
County Gold Valley Sector D, Tungarli
Street Plot No. 5, Mumbai - Pune Expy, opposite Lagoona Resort
Zip code 410403
Plus QCC4+M2 Lonavala, Maharashtra, India
Longitude 73.40512 Latitude 18.771649999999998
Badrinath Pawar
NillI am writing to formally lodge a complaint regarding the unsatisfactory conditions of my room during my recent stay at your hotel from 16/06/2024 to 17/06/2024, Room NO.204. Upon checking into my room, I was extremely disappointed to find the following issues: 1. The room was not clean, which was evident from the moment I entered. 2. The towel provided was torn, which is unacceptable for any hotel standard. 3. There were stains on the bed sheets, which raises serious concerns about hygiene and cleanliness. 4. The geyser in the bathroom was not working, making it impossible to have a warm shower. 5.There is a foul smell in the room and in the bathroom My children went swimming in the morning, They were very cold then we came to the room but there was no hot water facility in the place, These issues significantly affected the quality of my stay and did not meet the standards I expected from your hotel. I trust you understand the importance of maintaining a high standard of cleanliness and functionality in your hotel rooms. I request an immediate resolution to these issues. Additionally, I believe a partial or full refund of my booking amount would be appropriate compensation for the inconvenience caused. I look forward to your prompt response and a satisfactory resolution. Thank you for your attention to this matter.
6 months ago
Pritam Mewara
NillOverall good experience and most important food is delicious
4 months ago
AMIT S
★★★★★I visited Reveniir in September from direct booking. Nice n comfortable stay, Very friendly & helpful staff. Clean swimming pool, good room service. Clean & big rooms. It just near tungarli dam & tungarli lake that is very beautiful you can go easily by walk. We enjoyed their so much.
6 years ago
KSHITIJ RAUT
NillGood budget hotel for one night stay.
7 years ago
Rohit Singh
NillBest infra and Cooperative staff
7 years ago
Dharmik_Panchal
NillPathetic food
6 years ago
Ramesh Sharma
Nillgood rooms
7 years ago
Rajeesh Raghuraman
NillNice hotel
7 years ago
Check-in time: 12:00
Check-out time: 11:00
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