Hotel O Om Palace

I recently visited Om Palace and this was the worst experience of my life. The receptionist was extremely unprofessional and had no sense of how to behave with customers. First, he made me wait for 15 minutes, then told me the AC was not working. When I said I would contact Fab Hotels, suddenly he claimed the AC was working. The room he gave me was in a terrible condition — dirty bedsheets with footprints on them and an overall unhygienic environment. When I raised this issue with Fab Hotels, he still insisted the room was “okay” and then started misbehaving with me instead of resolving the issue. I would strongly advise Fab Hotels to look into such properties and staff behavior. This place is completely unacceptable for any guest.

a month ago

Firstly the rooms.... It was filthy. My booking got confirmed 3 hrs before check in but the rooms weren't broomed or mopped. There were visible paan stains on the bathroom. Don't get me started on the bathrooms. The shower doesn't work and got stains all over it, there's no pipe under the sink. THE WATER POURS ONTO YO FEET!!!! FILTHY FILTHY FILTHY. NOT TO MENTION THE STAFF WAS OBNOXIOUS AND RUDE.

a month ago

Good choice for stay if having exam or any other work in Bairagarh....provided nice and simple meal at reasonable price. Only issue was the water pressure in bathroom was way to less, shower not working...and breakfast won't be available before 8 am.

Edited 3 months ago

The rooms are normal but the Air-conditioning doesn't work at all also the condition of bathroom is pathetic, the water doesn't come properly and the flush also doesn't work. The service was below ZERO , only if there was an option to give points in minus. We order tea at 9:30 pm and till 11 pm no one bothered to inform that tea won't be available and then we order dinner at 11:15 and the food was served after 12:30 that too with wrong dish and inappropriate invoice which extra item charges.DO NOT BOOK THIS HOTEL and if you don't have any other option and must book ot then Do not book this hotel offline as you will not get any assistance about your complaints and concern and you will end up wasting your money.

a year ago

This was my business trip. My decision of staying at hotel om palace was very good. My experience with hotel staff is very good.

7 months ago

Very dirty place. why this hotel having a palace in the name. In this hotel there are a very dirty n foul smell in to the bathroom.even u can't go there to wash u r hands because of the smell.There is no room service.No bolts from inside the room for the sefty of customer.I don't know why this type of hotels suggested by Agoda.It seems this company didn't check the hotel conditions.If the Agoda don't know about the places ,how can they show this type of hotels

a year ago

Only one time at the arrival, after waiting 2-hour, bed tea was served. After that they refused to serve anything. We arranged from market. Bathroom size is small. Jet was not working properly. TV or entertainment service was not provided. only news channel was working. Service staff was rude in behavior. .

2 years ago

Awesome property I stayed with family, it was a very good experience, value for money Best experience Thankyou hotel Om palce bairagarh Bhopal.

7 months ago