The Grand Neelam

As mentioned on the booking site, no welcome drinks were provided. The room was clean and the food tasted decent. However, the bathroom had a poor slope — water didn’t drain properly and nearly overflowed into the room while showering. The most concerning issue was being charged ₹56 for a pre-packed water bottle with an MRP of ₹22. Despite multiple follow-ups, it took 4 hours to get a bill, which appeared to be an edited Word document — raising serious concerns about billing transparency. I may consider taking this up with the consumer court.

2 weeks ago

Recently, Booked the banquet hall for farewell celebration. Everything was perfect. The food was delicious, the ambience was great, and they delivered everything as they promised.A great place for social gatherings. The GM of the hotel is very humble and co-operative.

2 months ago

Experience is really awful. Everything is extra charged. You will get a QR for menu, they will have limited things over there and if you order something different, as simple as juice they will tell you 100rs a glass but while billing they will charge you 175 a glass. They will give you a 20Rs bottle of water and charge you 60Rs. Coming to food, order something and get something else tadaaa surprise, but you have to pay wholeheartedly for the sake of “sorry sir”. Now, keep calling people for service, for things as small as tissue paper or ice cubes. You will be kept waiting. Now, finally if you raise complaint service provider will tell you “ jaao kardo viral”. No doubt why aren’t people coming to this place. I am not going to this place again for sure, not even recommending to others.

3 months ago

The stay has been absolutely wonderful and the staff is so courteous. Hospitality at its best. The rooms are so spacious and comfortable. Totally worth it

4 weeks ago

Since they have renovated the place its nice. The rooms are good and updated. If you book through any booking app you can get it at a great price

2 months ago

AC is leaking. Room service is slow. Staff is clueless. Nobody cares for the guest once they’ve checked in and paid their bill.

2 weeks ago

Nice rooms in the Hotel.Good food and good feeling.Nice facilities provided during our whole stay .We had our conference and stay from the JK Laxmi cement Odisha. Awesome experience.

3 weeks ago

The rooms are decent We had our stay from the JK Laxmi cement.From Odisha.Good experience.All the staff were good. Thanks and regards JK Laxmi cement Odisha branch.

3 weeks ago